[Because] The file name of images is in Korean.
[Solution] Check the web browser. Menu → Tool → Options → Advanced → Browsing → uncheck ‘Always Send URLs as
               UTF-8’. Best viewed in internet Explorer 7.0 or 6.0.

MS Windows Media Player
[Because] ‘Windows Media Player’ program is not installed on a user’s PC.
[Solution] Install ‘Windows Media Player’(Free download)

Real Media File
[Because] ‘Real Media Player’ program is not installed on a user’s PC.
[Solution] Install ‘Real Media Player’. (Free download)

Recipients of recommendation
Global members who registered to www.tradeKorea.com as ‘Trust Member’ or the upper member level
* Premium members’ products are preferentially selected

Terms of selection
1. Registration status of products
   - Detailed information (at least 100 characters)
   - Clear and Clean images
2. Contents status of an e-catalog
   - Company’s logo
   - Detailed company profile (at least 200 characters)
   - Numbers of posted products (More than 5 products)

Product : Something that is produced and sold in large quantities, often as a result of a manufacturing process, and
that is the primary thing to promote your sales by posting in e-catalogues.

Selling Leads : This is for sale purpose provided by suppliers. Basic information including Minimum Order Quantity(MOQ),
delivery-lead time, and payment mode is required.

Classified Membership System
- The whole services are offered for free, even membership upgrade.
- Differentiated service system upon membership level (a point system)
  * Get points by participation in various on/off-line activities of both tradeKorea and KITA
- For KITA’s paid members : automatically get preferential upgrade to ‘Trust Trader’

<Information on Memberships and services of tradeKorea>

Information on Memberships and services of tradeKorea list

Membership Level	Terms	Service
Trader	- Preliminary traders not providing   company information	- Search for sellig/buying information - Send & receive inquiries
Active Trader	- Members providing company   information	- Provision of an online e-catalog service (created upon products   registration) - Posting up to 5 Products, 10 Selling leads and 20 Buying leads - Provision of Active Trader Mark - Provision of Global Business Matching Service (for buyers only)
Trust Trader	- Available for Trade Member only, with   administrator’s approval after   application for Trust Trader	- Including Active Trader service - Posting up to 30 Products, 50 Selling leads and 70 Buying leads - Provision of Trust Trader Mark (After credit verification)
Premium Trader	- Trust Trader having over 1,000   points	- Including Trust Trader service - Unlimited posting of products, selling leads, and buying leads. - Provision of Premium Trader Mark - Frequent exposure to search portal sites and recommended   products

Global Business Matching Service
When receiving inquiries from foreign buyers and overseas Korean companies, we provide business matching Service to
them introducing premium Korean companies.

* Premium members of tradeKorea will be preferentially matched by trade consultants
* Only available for foreign buyers and overseas Korean companies (free service)

Memberships and grading process of tradeKorea.com

- After completing each step(Step 1 ~ Step 4) in order, approval by administrators is required.
  Getting approval will allow you to become a ‘Trust Member’. If you are a Trust Member, you will get points upon your
  participation in various activities.

- On the basis of the total points from index of activity, index of existing and index of administrator, you will upgrade
  to a Premium Member automatically when your total points reach 1,000 points.

- You are able to check your points : My tradeKorea > My Accounts > My point status. Points will be granted on the
  basis of 3 indexes as follows :

1. Forgot your ID?
    - Click “Forgotten ID or Password”, enter ‘Country and registered email address’.
    - You can check ID in your registered email inbox.

2. Forgot your E-mail address?
    Click “Help > Contact us”, enter basic information(Company/President/Another email address).
    The administrator will check it and reply by an e-mail.

3. How can I change my ID?
     In our policy, you must have one ID as a business in principle.
     If you want to change your ID,
     - Click 'Help > Contact us' and request us to delete your existing ID.
     - The administrator will check your request and delete your existing ID.
     - After taking these steps, you can join with a new ID.

4. Forgot your Password?
    - Click “Forgotten ID or Password”, enter ‘Country & Member ID & registered email address
    - You can check Password in your registered email inbox.

5. To change a new password
    - Home > my tradekorea > my accounts > Change Password