A buyer in Kazakhstan directly had sent an inquiry to the official, who is in charge of the matching service of tradeKorea, saying that he was looking for a special Korean medical product. Then, the buyer was able to be introduced Song Oh-young, the CEO of ORM Development INC. & Trading, who developed the orthopedic medical product “stocking-type cast,” via the matching service of tradeKorea. The buyer was interested in the ORM Development INC. & Trading since the product was popular in the orthopedic products market as well as the company was actively marketing their products in the global market.

The buyer in Kazakhstan inquired of the official at tradeKorea about product information, including the certification of medical devices manufactured by the company, properties and product features. In order to give the responses to the inquiries, the official, who was in charge of the matching service at tradeKorea worked closely with the ORM Development INC. & Trading and delivered the detailed information to the buyer. The buyer was satisfied with the fast response. The official not only arranged many business meetings between the buyer and the company but also provided good support, such as interpretation and guide, throughout the whole business trip when the buyer came to Korea to visit the plant in 2014.