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  • Product registration
    Q What is the recommended standard for product image registration?
    A
    • 제목없음

      When registering a product, if you upload an image, it will be resized and optimized. The recommended size standard is '800 X 800px, maximum 1MB, JPEG format'.

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Product registration
    Q What's the reason that an approval for My Product has been rejected?
    A
    • 제목없음

      If it is judged inappropriate after the inspection, including when the product is prohibited from registration or the product detailed information does not match, it may be rejected. You can check the reason for rejection at My TradeKorea > MY Product > Manage product.

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Product registration
    Q Why can't I find new registered products? What's wrong?
    A
    • 제목없음

      After the product is registered, TradeKorea inspects the product. This takes about 1-2 days. If it is not found after that, please contact us.

       
  • Product registration
    Q I want to edit a registered product. What should I do?
    A
    • 제목없음

      You can edit or delete products at My TradeKorea > MY Product > Manage product.

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Product registration
    Q I want to delete a registered product, what should I do?
    A
    • 제목없음

      You can edit or delete products at My TradeKorea > MY Product > Manage product.

       

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Product registration
    Q My product has been rejected. What is the reason?
    A
    • 제목없음

       it is judged inappropriate after the inspection, including when the product is prohibited from registration or the product detailed information does not match, it may be rejected. You can check the reason for rejection at My TradeKorea > MY Product > Manage product.

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Product registration
    Q I can't find new registered products. What's the problem?
    A
    • 제목없음

      After the product is registered, TradeKorea inspects the product. This takes about 1-2 days. If it is not found after that, please contact us.

       

      https://www.tradekorea.com/supports/contactus.do
  • Delete product
    Q How can I delete the registered product?
    A
    • 제목없음

      You can edit or delete products at My TradeKorea > MY Product > Manage product.

       

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Edit product
    Q How can I edit the registered product?
    A
    • 제목없음

      ou can edit or delete products at My TradeKorea > MY Product > Manage product.

       

      https://www.tradekorea.com/mytradekorea/myproduct.do
  • Corporate Certification
    Q What is the seller score based on?
    A
    • 제목없음

      It is automatically evaluated and displayed in the system based on the transaction level, TradeKorea corporate certification, and operational participation.
  • Corporate Certification
    Q If payment is required before shipment, how will our rights and interests as buyers be protected?
    A
    • 제목없음

      Buyers are encouraged to fully communicate and verify all aspects of seller information prior to payment. TradeKorea.com accepts sample payments up to USD 3,000. If you want to contact a Korean seller, please apply for the GBMS (Global Business Matching Service) or VIB (Visiting Buyer) matching services. TradeKorea.com matching experts analyze information to find Korean sellers.

       

       

       


      https://www.tradekorea.com/service/tradeservice.do?popid=pop01
  • Corporate Certification
    Q How can I sign up for DUNS?
    A
    • 제목없음

      Please refer to the DUNS registration information page at https://www.dnb.com/duns-number/get-a-duns.html
  • Corporate Certification
    Q As a buyer, how do I know the seller's credibility?
    A
    • 제목없음

      In accordance with the terms and conditions of use, TradeKorea does not separately provide services for determining the authenticity of buyers or sellers other than the provision of B2B e-commerce platform services.  However, so buyers can make genuine purchases with trust, we provide sellers with DUNS number membership, Tkpay membership, KITA membership, and operate a suppliers activity grade system.
  • Corporate Certification
    Q What is Seller Score based on?
    A
    • 제목없음

      It is automatically evaluated and displayed in the system based on the transaction level, TradeKorea corporate certification, and operational participation.

  • Corporate Certification
    Q I want to sign up for dunce, what should I do?
    A
    • 제목없음

      Please refer to the DUNS registration information page at https://www.dnb.com/duns-number/get-a-duns.html
  • Business condition
    Q What are the types of seller business?
    A
    • 제목없음

      You can set the business type to Agency, Manufacturing, Distribution, Wholesale/Retail, etc. on the Company Edit menu on My Page.

       

       

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